What Is the Progressive Pre-Employment Assessment?
The Progressive Pre-Employment Assessment is a test used as the initial screening stage for service positions in Progressive.
The assessment contains 4 unique sections – personality, situational judgment, logical reasoning, and a computer proficiency test. All those combined are intended to create a comprehensive candidate profile and see whether you fit the requirements of the job.
The test is designed and administered for Progressive by Harver.
Test Structure and Question Format
The Progressive Assessment contains 4 sections:
Personality Questionnaire
Situational Judgment Test
Logical Reasoning
Computer Proficiency Test
Let’s go over each section in detail. You can try some sample questions in the Free Practice section.
Section #1 – Personality Questionnaire
The Personality Profiling section of the Progressive Assessment is probably the most challenging one, and the one in which most candidates fail. It hits you with a barrage of 100 questions about your character and behavior. This section is untimed.
While the previous version of the test contained one statement with only two options – Agree and Disagree, the new version introduces two opposite statements and a 6-point scale:
Note that there is no option to put yourself exactly in the middle – one of these statements should represent you better than the other.
Pro Tip
While it may be tempting to “stick with the middle” in order to show a balanced character, that is a mistake! It will result in an undecisive profile which will not allow Progressive to characterize you, and hence – you will fail.
The situational judgment section contains 14 short, work-related scenarios with three possible responses. You need to choose the best and worst response for each scenario. The third response will be defined as ‘neutral’.
Similar to the personality questionnaire, this section also has no time limit.
These questions focus on your problem-solving abilities, balancing professionalism and empathy, and interpersonal relationships.
Some of these questions are very intuitive, but others aren’t. Below is a sample question. You can find the recommended answer in the Free Practice section.
Situational Judgment Sample Question
Pro Tip
The single most important question you should ask yourself when approaching a situational judgment question in the Progressive assessment is:
Did I move toward solving the problem presented in the scenario?
You may not always be able to solve the problem on your own, but the “best” responses always take steps in this direction.
Section #3 – Logical Reasoning
The third section contains 30 questions to be solved in 7 minutes (although you are not expected to solve them all).
Each question presents five figures. Four of the figures share a common feature. You need to choose the figure which does not belong.
Logical Reasoning Sample Question
Pro Tip
Don’t spend too much time on any particular question. If you’re not sure, it’s best to guess and move on. Try to work especially fast in the beginning, because questions become increasingly challenging as the test progresses.
Section #4 – Computer Proficiency Test
The fourth and last section tests your computer skills. It contains 22 basic multiple-choice questions, with a time limit of 30 seconds per question.
This section should pose no problem to anyone who has spent some time working in a digital environment. Topics include:
Operating a web browser
Basic Windows settings
Keyboard shortcuts
Emails
Computer Proficiency Sample Question
Test Invitation
The test invitation will be sent to you via email from Progressive’s HR department, about 3-4 hours after your initial application.
Once receiving the invitation, you will have 6 days to complete the assessment.
Progressive will get back to you with your test outcome within two business days. If you pass, you will receive an invitation to a video interview.
Progressive Pre-Employment Free Practice Test
This free practice test is designed to get you familiar with the Progressive Pre-Employment Assessment – the content, structure, and level of difficulty.
The free test does not cover the Computer Proficiency Test (section 4).
Good luck!
Section 1 – Personality Profiling
Question 1
Recommended Answer
Recommended range: closer to the left.
Progressive service employees work in a very fast-paced, dynamic environment. As such, they are expected to be comfortable with constantly changing requirements and tasks. Note that this question asks what you find more challenging.
Question 2
Recommended Answer
Recommended range: closer to the left.
Progressive service employees are expected to quickly develop trust with clients and empathize with them. One of the aspects of empathy is “putting yourself in the other person’s shoes”.
Question 3
Recommended Answer
Recommended range: closer to the right.
This one is a bit tricky. In an actual work setting, your supervisor is likely to expect you to successfully complete the task over effectively cooperating with your colleagues.
However, collaboration skills are one of the major traits assessed in the Progressive personality questionnaire, prioritized over grit and personal ambition.
Pro Tip
Many candidates make the mistake of treating personality profiling questions as if they were multiple-choice questions, where each question is evaluated separately.
Instead, think of each of them as a representative of one or two traits, to which your answers can add points.
For instance, question 3 represents ambition and collaboration. Choosing an answer closer to the left will earn points for the former, and an answer closer to the right – to the latter.
Progressive Pre-Employment Assessment Preparation
The ONLY tailored preparation for the 2025 version of the Progressive Assessment.
What Do You Get?
Full-length Progressive personality PDF practice test + guide
Full-length Progressive situational judgment practice test
2 full-length Progressive logical reasoning practice tests
Answers and explanations to all questions
30-day access
The preparation is conducted on third-party website ClassMarker.
Response C demonstrates that you take a proactive approach to solve the problem, while also offering a productive solution. Therefore, it is the best response.
Response A demonstrates a lack of self-confidence in problem-solving and passes the buck to your supervisor. This response is not recommended, but it is not as bad as response B. Therefore, it will be a neutral response.
Response B is the worst response. While you apologize, you make no attempt to solve the problem at hand and leave the frustrated customer with no solution other than calling someone else.
Section 3 – Logical Reasoning
Question 5 (Basic)
Answer and Explanation
The correct answer is
This is the only shape which has 5 sides, unlike 4 sides for all other shapes.
Question 6 (Intermediate)
Answer and Explanation
The correct answer is
In all other figures, no two adjacent slices have the same color.
Preparation
Aptitude-Test-Prep is the only resource currently providing preparation for the NEW version of the assessment (as of 2025).
Note: The prep covers 3 of the 4 test sections. It does not cover the Computer Proficiency Test.
What Does the Preparation Include?
The Progressive Pre-Employment Assessment Preparation includes:
Full Personality Practice Test + Guide (PDF)
A full-length mock test (67 questions)
Scoring analysis based on the 9 traits measured by Progressive.
Detailed explanations and inside tips.
Situational Judgment Practice Test
A full-length mock test (16 questions)
In-depth analysis of each response + recommended ranking
Follows the actual assessment’s Best/Worst structure.
2 Logical Reasoning Practice Tests
2 full-length mock tests (30 questions each)
Follows the formatting of the actual assessment
Become familiar with common patterns of the real Progressive test.
Explanations are provided for all questions.
Easy Access
30-days access to all prep material.
Progressive Pre-Employment Assessment Preparation
1 full Progressive personality PDF practice test (67 questions) + study guide
1 Progressive situational judgment practice test (16 questions)
2 Progressive logical reasoning practice tests (30 questions each)